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Customer Experience

Testimonials

“Thank you, Knollwood Energy, for making our SREC sales such a sterling success. We were early adopters of solar and fortunately found you to manage our output credits! You are the BEST!” – Tom F., PA

“I’d like to acknowledge Knollwood Energy for the excellent service I have gotten through the extraordinary Anneli Herbig. Anneli, thank you for going above and beyond, and for treating everyone with kindness and humanity. Keep on doing your thing!”

-Ibrahim, A.M.

“The SRECS generated by the 7.1kw solar at my prior home and the 9.9 kw solar panel system at my present home have been handled by Knollwood Energy. They are very responsive when I have questions. It is refreshing to have a company that values customer service. I would highly recommend them to anyone looking for a company to manage their SRECs. Definitely reach out to them.”

-William B.

“With Knollwood, it’s nice to talk to someone who is very customer-oriented and competent. In these post-covid days that’s become a rarity!” -Kevin C.

“I received excellent customer service from Anneli.  She was always quick to respond, patient, extremely helpful and it was a pleasure to work with her.” -Lori S.

“Our solar system required some equipment be switched out earlier in the year and we were not getting credit for our energy production. A Knollwood employee went above and beyond in tracking down and following up with our installer.  This case had been open for months, and she never let up on reaching out to him until he finally responded with the readings on the equipment changes he made. She checked in with him periodically, was always polite and professional, and didn’t give up until he responded.

Thanks to your company for creating such a great work ethic in its employees!”

Barbara P.

MA Testimonial

“I am appreciative of the level of support shown by the staff of Knollwood Energy. My compliments on the impressive teamwork implemented in addressing my questions.  As a customer facing a complicated problem, it is reassuring to see such good work.  I am confident about Knollwood’s ability reach a good outcome.”

Dave K.

NH Testimonial

“I was completely new to solar energy and the SREC program in 2014. Once my system was up and running, I trusted the solar company that installed it to sign me up for all of the state programs. They had little knowledge of it, so they suggested Knollwood Energy.

At Knollwood Energy, I was immediately taken care of as a valued customer.

I worked with Alane and she was so helpful, patient, knowledgeable, and easy to understand. I didn’t have to do anything. I was enrolled in the MassCEC  SRECII Program with no effort on my part.

When my automatic reporter stopped working, I was led through the steps to get it back on-line. When readings from my system and the state’s didn’t match up, it was corrected with Alane’s help.

Knollwood Energy works very closely with the state’s SREC Programs and they know far more than I do.

I have received a real education thanks to Knollwood Energy and their fantastic staff!

I feel very confident and safe knowing Knollwood is working with me to get the best results.”

Marsha A.

MA Testimonial

Why work with Knollwood Energy?

gravity_ice_cream-solar_panels

Gravity Ice Cream, Honesdale PA (PA SREC)

In a sea of SREC confusion, Knollwood Energy shines light on the process of monetizing your credits. We are experts in both the certification process and the selling process. Knollwood Energy will perform all the work necessary to turn your solar credits into cash. We are one of the largest institutional sellers of SREC’s in the country. This size gives us the opportunity to sell credits at prices higher than you could get selling them on your own.

The Knollwood Advantage

Knollwood Energy is one of the largest SREC aggregators in the country. We have been in business since 2006, which gives us more experience in the SREC market than the majority of our competitors. We bundle our customers into large institutional sellers which helps to maximize our sales prices. Our customers currently receive some of the highest prices possible for their credits. We make the entire process simple and efficient. A simple process combined with high prices–the perfect pair.

What do I need to do to work with Knollwood Energy?

Email or call us and we will go over everything necessary to move forward and begin the process of maximizing the revenue from your solar system.

Getting paid for My SRECs

getting-paid-for-srec

Andy C., Millerstown PA (PA SREC)

The first step in getting paid for your SRECs is to apply for and receive state certification to qualify for credits (except for NJ SRECs). This certification is different from the original application your installer might have made to start the installation. If you become a Knollwood Energy customer, we manage the certification process for you. We work with your installer to obtain all of the necessary technical information  to file for the certification and track its progress with the appropriate state agency. Once your system is certified, an account is created for you in the state tracking system, where you can view your account and track your system’s production.

The next step is to report your system’s meter readings at the end of each month. Depending on the state where your facility is located, you can either report your meter reading through our customer portal or your state’s tracking system. Many of our Massachusetts customers opt to use a meter reading company to handle the monthly reporting for them.

How often do I get paid?

Credits will be generated for your account based on your monthly meter readings. We pay our customers on a monthly or quarterly schedule, which is determined by  your state. An exception to this payment schedule occurs when prices are abnormally low and there is an expectation that prices might recover in the near future.

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Links To Other Resources

  • NJ SREC Program Link
  • MA SREC Program Link
  • Every state program information

SREC Markets

  • MA SREC Program
  • MD SREC Program
  • ME REC Program
  • NH REC Program
  • NJ SREC Program
  • OH SREC Program
  • PA SREC / AEC Program
  • VT REC Program

Knollwood Energy

Address

P.O. Box 30
Chester, NJ 07930

P: (908) 955-0590
E: info@knollwoodenergy.com

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25 Sep 2022

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