“Our solar system required some equipment be switched out earlier in the year and we were not getting credit for our energy production. A Knollwood employee went above and beyond in tracking down and following up with our installer. This case had been open for months, and she never let up on reaching out to him until he finally responded with the readings on the equipment changes he made. She checked in with him periodically, was always polite and professional, and didn’t give up until he responded.
Thanks to your company for creating such a great work ethic in its employees!”
Barbara P.
MA Testimonial